We want to ensure that your shopping experience with us is always easy and convenient, so here is everything you need to know about getting your order delivered.
Standard Delivery:
Express Delivery:
Al Awir 1, Al Awir 2, Al Furjan, Al Lisali, Al Ruwayya, DIP 1 & 2 (Dubai Investment Park), Discovery Gardens, Downtown Jebel Ali, Dubai Industrial City, Dubai International Endurance City, Dubai Logistic City (DLC), Dubai Outlet Mall, Dubai Parks, Dubai South, Dubai World Central (DWC), DWC International Airport, Green Community East, Green Community Village, Hatta, JAFZA North & South (Jebel Ali Free Zone), Jebel Ali Conservation Area, Jebel Ali Gardens, Jebel Ali Industrial, Jebel Ali Race Course, Jebel Ali Village, Lahbab, Mena Jebel Ali, National Industries Park (NIP), Palm Jebel Ali, Technology Park, University Village (Al Ruwaiya), and Damac Hills 2.
For customers located in these areas, standard delivery option will continue to be available.
Express delivery is not available for outlet items.
We ship across the UAE – be it in Dubai, Abu Dhabi, Sharjah, Al Ain, Ajman, Fujairah, Ras Al Khaimah or Umm Al Quwain.
Our shipping requirements are fulfilled by Time Express.
Yes! You will get FREE delivery if you have made a purchase of AED 99 or more.
Your order will be delivered the very next day if you have requested for a delivery in Dubai, Abu Dhabi & Sharjah. Your order for other areas will be shipped within 1 - 2 days starting from the day you place your order.
We will send you an email when your order has been shipped. We will also give you a call to arrange the most suitable time to deliver your order.
Yes, you can.Just give us a call at 800 KIABI (800 54224) and provide the new shipping address you would like us to ship to.
We might ask for a valid ID so please be ready to present either your Emirates ID, passport or driving license.
Definitely! He or she will only need to present either their Emirates ID, passport or driving license.