From how to create a Kiabi account to the benefits you will enjoy when you sign up with us, you will find all the information you need here.
Creating a Kiabi account is so easy! You can sign in using your Facebook account or simply provide your details on our Register page and click Create my account now and you are done!
To replace your password, sign into your account and select Change password in your Account overview.
We are sorry, but that is not possible because your existing email address is linked to all your account details. If you would like to use a different email address, then you will need to create a new Kiabi account.
When you checkout, you’ll be given the option to add a new payment card by saving your new card information. If you’d like to remove old payment card information, you can do so by signing in to your account, selecting Account overview and then clicking on Saved cards.
Yes, of course! Just sign in to your account, access your Account overview and select Address book. Now, you can add or edit your shipping address and also set a default address for your next order.
Your Order history will give you plenty of information! This is where you can check in on current order statuses, access your digital receipts, print them or re-order previously ordered items.
While you are signed in to your account, you can also do the following:
Change your subscription preferences to our newsletters and promotions by selecting My Preferences and choosing the way we contact you – either through email or SMS.
By selecting Personal details in your Account overview, you have the option of changing your contact details so that we can provide recommendations tailored just for you
Yes you can, by choosing to checkout as a guest. However, we will still need a few details from you like your contact number and address, so we can process your order and know where to send it.