The Kiabi Loyalty Programme lets you earn 1 Happy Point for every dirham you spend online and in any of our stores. When you reach 1,200 Happy Points, you will get a 15% loyalty discount which you can use on your next purchase.
The programme is available for anyone who is over 18 years old and who currently resides in the UAE.
Joining is so easy! One way to do it is by visiting our website and clicking on Loyalty card on the top right-hand corner. You can also pop by in any our stores and ask one of our staff.
- You will get 100 welcome points when you join our Loyalty Programme
- An additional 100 Happy Points gets credited into your account when you make a purchase during your birth month
- Get free alterations on Kiabi products
- Enjoy amazing offers such as surprise gifts, birthday discounts and a chance to earn double points
Membership to the Loyalty Programme is for an unlimited duration. However, if you have not made a purchase for 3 consecutive years using your Loyalty Programme account, your account will be deactivated and any points you have accumulated will be lost.
You can do this on the website by clicking Loyalty programme in My account and selecting Link card.
We will send you an SMS when you have reached 1,200 Happy Points. You can also check your points by clicking on Loyalty programme in Account overview on the website, giving us a call at 800 KIABI (800 54224) or asking any of our store staff.
Once you receive your loyalty discount, you will have 3 months to use it.
You can only use your loyalty discount in a single purchase.
You can use your loyalty discount in any of our stores in the UAE and on www.kiabi.ae.
You will find a link to the Terms & conditions by clicking on Loyalty card on the upper right-hand corner on the website. You can also scroll down to the bottom of a page and then click on Terms & conditions.
If an order or product is cancelled or returned, all Happy Points earned from that order or product will be deducted from your total accumulated points.
Yes, you can! Just get in touch with us at 800 KIABI (800 54224) and ask to change the mobile number linked to your Loyalty Programme.
Your mobile number will be updated within 5 working days after you got in touch with us. We will notify you that it has been updated through email.